Terms of service
TERMS OF SERVICE
Last Updated: August 26, 2026
Welcome to Nova Closet. These Terms of Service (“Terms”) establish the conditions under which you may access our website, browse our fashion merchandise, place orders, and use the services offered through our online store.
In these Terms, “Nova Closet,” “we,” “us,” and “our” refer to the operator of this store. “You,” “your,” and “customer” refer to individuals who visit, interact with, or make purchases through our website.
By accessing our store or purchasing from Nova Closet, you acknowledge that you have read and agree to these Terms and the additional policies made available through our website.
1. CONDITIONS OF WEBSITE USE
You may access Nova Closet for lawful shopping and related purposes.
By using our services, you represent that you have reached the age of majority applicable in your jurisdiction or have the authorization required to use our services and enter into purchases.
You must not use our website for fraudulent, illegal, deceptive, abusive, or unauthorized activities.
We may restrict or discontinue access when reasonably necessary to protect our customers, business, systems, or legal interests.
2. FASHION MERCHANDISE
Nova Closet makes reasonable efforts to accurately present the apparel, accessories, and other fashion merchandise available through our online store.
Product pages may include photographs, descriptions, measurements, materials, colors, sizes, features, care information, and other specifications.
Because photography, lighting, display settings, manufacturing processes, and supplier updates can affect appearance, the actual color or appearance of merchandise may vary slightly from what is displayed on your device.
3. SIZE AND FIT INFORMATION
Where applicable, sizing information is provided to assist customers with product selection.
Fit can differ depending on the garment, design, material, manufacturer, cut, or individual body measurements. Any size charts or measurement recommendations provided through Nova Closet should therefore be reviewed before ordering.
Customers are responsible for selecting the appropriate size, color, style, quantity, and other available product variations.
4. PRODUCT AVAILABILITY
All merchandise offered through Nova Closet is subject to availability.
Certain products, sizes, colors, or collections may be offered in limited quantities. We may introduce, modify, replace, or discontinue merchandise without prior notice.
Adding an item to your shopping cart does not reserve inventory.
If merchandise becomes unavailable after an order has been submitted, we may cancel the affected item and provide any refund properly due for amounts already paid.
5. PRICING INFORMATION
Prices displayed through Nova Closet may change periodically without prior notice.
Applicable taxes, shipping fees, discounts, promotional adjustments, and other transaction-related charges will be calculated or displayed during checkout where appropriate.
We take reasonable steps to maintain accurate pricing. Nevertheless, typographical, technical, or administrative errors may occasionally occur.
If a material pricing error is identified, we may correct the information and appropriately address any affected transaction as permitted by applicable law.
6. ORDER PROCESS
When you submit an order through Nova Closet, you are offering to purchase the merchandise included in that order under these Terms.
Receiving an electronic order acknowledgment means that we have received your request. It does not necessarily constitute final acceptance of the order.
Before fulfillment, transactions may be reviewed for inventory availability, payment authorization, accuracy of customer information, and reasonable fraud-prevention purposes.
7. ORDER ACCEPTANCE AND CANCELLATION
We reserve the right to refuse, limit, or cancel an order when reasonably necessary.
Circumstances that may result in cancellation include:
Insufficient inventory;
Unsuccessful payment authorization;
Material errors in product descriptions or prices;
Incomplete or materially inaccurate customer information;
Reasonable indications of fraud or unauthorized payment activity;
Orders that appear intended for unauthorized commercial resale; or
Transactions that violate these Terms or applicable law.
If Nova Closet cancels an order after payment has been successfully collected, the applicable amount will be refunded through an appropriate payment method.
8. ACCURACY OF CUSTOMER INFORMATION
You agree to provide complete, current, and accurate information during checkout.
Before placing an order, please verify your name, email address, billing information, delivery address, product selection, quantity, size, color, and other relevant details.
If you discover an error after checkout, contact us promptly. We cannot guarantee that changes can be made once processing or fulfillment has started.
9. PAYMENT TERMS
Purchases must be paid using payment options available through our checkout.
Payment transactions may be processed by independent third-party providers. Those providers may maintain separate security requirements, verification procedures, privacy policies, and contractual terms.
Orders may be declined or canceled when payment cannot be properly authorized or when reasonable fraud-prevention procedures indicate a potential unauthorized transaction.
10. SHIPPING AND DELIVERY
Nova Closet currently fulfills eligible orders within the United States only.
Detailed information regarding available shipping methods, rates, qualifying order thresholds, processing, and estimated delivery periods is provided through our Shipping Policy.
Delivery estimates are provided for planning purposes and should not be interpreted as guaranteed arrival dates unless expressly stated otherwise.
Carrier disruptions, severe weather, holidays, transportation issues, inaccurate addresses, and circumstances outside our reasonable control may affect actual delivery times.
11. RETURNS AND REFUNDS
Eligible returns, refunds, exchanges, damaged merchandise, incorrect products, and other qualifying post-purchase concerns are handled according to our Return and Refund Policy.
Customers should review that policy before completing an order to understand applicable return periods, merchandise-condition requirements, procedures, refund methods, and exclusions.
Nothing in these Terms is intended to eliminate or restrict consumer rights that cannot legally be waived.
12. PROMOTIONAL OFFERS
Nova Closet may occasionally make sales, discount codes, promotional pricing, or other special offers available to customers.
Individual promotions may have separate conditions concerning:
Eligible merchandise;
Minimum purchase requirements;
Expiration dates;
Redemption limits;
Customer eligibility; or
Whether multiple discounts may be combined.
Conditions displayed with a specific promotion will govern that offer.
13. CHANGES TO PRODUCTS AND SERVICES
We may periodically modify our merchandise selection, website functionality, or services.
We do not guarantee that a particular product, collection, feature, promotion, or service will remain available indefinitely.
Any new website functionality or shopping features may also be subject to these Terms and other applicable store policies.
14. ERRORS AND CORRECTIONS
Although we work to maintain accurate website content, information on Nova Closet may occasionally contain typographical errors, omissions, incorrect prices, outdated availability information, or other inaccuracies.
We may correct errors or update information when appropriate.
Where a material correction affects an existing order, we will handle the matter reasonably and in accordance with applicable law.
15. REVIEWS, COMMENTS, AND CUSTOMER CONTENT
Nova Closet may provide customers with opportunities to submit reviews, photographs, comments, suggestions, or other feedback.
By providing such material, you represent that you have the necessary rights to submit it.
You must not submit content that is unlawful, fraudulent, defamatory, threatening, malicious, infringing, or that otherwise violates another person's legal rights.
We may moderate or remove content that reasonably appears to violate these standards.
16. OWNERSHIP AND INTELLECTUAL PROPERTY
Unless otherwise stated, original materials associated with Nova Closet—including our branding, website text, graphics, photographs, designs, logos, and other proprietary materials—belong to us or are used with appropriate authorization.
Access to our website is provided primarily for personal, non-commercial shopping purposes.
You may not reproduce, modify, distribute, sell, commercially exploit, or otherwise misuse protected materials without authorization except where permitted by applicable law.
17. RESTRICTED ACTIVITIES
When using Nova Closet, you must not:
Engage in fraudulent, deceptive, or illegal activities;
Submit intentionally false information;
Attempt to access accounts, systems, or networks without authorization;
Introduce malware, viruses, or other harmful technology;
Interfere with website security or normal operation;
Violate copyright, trademark, privacy, or other legal rights;
Collect customer information without lawful authorization;
Circumvent security or technical restrictions;
Use automated systems in a manner that disrupts our services; or
Use our store in violation of applicable law.
We may restrict or terminate access in response to material violations.
18. PRIVACY AND PERSONAL INFORMATION
Personal information submitted to Nova Closet is handled in accordance with our Privacy Policy and applicable privacy requirements.
Customers should review the Privacy Policy for further information regarding how personal information may be collected, used, processed, stored, or disclosed as part of our store operations.
19. THIRD-PARTY SERVICES
Nova Closet may use independent service providers to support various aspects of our online operations, including payment processing, ecommerce technology, shipping, analytics, and related services.
Third-party providers may maintain their own terms, privacy policies, and operational requirements.
Your direct interaction with independently controlled services may be subject to the applicable provider's terms.
20. THIRD-PARTY WEBSITES
Our store may contain links to websites or online resources operated by third parties.
External links may be provided for convenience or informational purposes. Their presence does not necessarily indicate that Nova Closet controls or endorses the applicable third party.
We are not responsible for the content, products, security, availability, or privacy practices of independently operated websites.
21. AVAILABILITY OF OUR WEBSITE
While we aim to maintain reliable online access, Nova Closet does not guarantee uninterrupted website operation.
Maintenance, technical failures, software updates, network problems, security procedures, or other circumstances may temporarily interrupt access.
We may modify or suspend particular website functions where reasonably necessary for operational or security purposes.
22. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, Nova Closet's website and related online services are provided on an “as available” basis.
We do not guarantee that website access will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes warranties, protections, or consumer rights that cannot legally be excluded or waived.
23. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Nova Closet will not be liable for indirect, incidental, special, consequential, or similar losses arising solely from use of, or inability to use, our website or online services.
These limitations apply only where legally permitted and do not restrict liability that applicable law does not allow us to exclude or limit.
24. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Nova Closet harmless from reasonable claims, liabilities, losses, damages, and expenses arising from your unlawful use of our services, material violation of these Terms, or infringement of another party's rights.
25. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.
All remaining provisions will continue to apply.
26. TERMINATION OF SERVICES
You may stop accessing or using Nova Closet at any time.
We may suspend or terminate access if we reasonably determine that a user has materially violated these Terms, engaged in unlawful or fraudulent conduct, compromised the security of our services, or otherwise misused our website.
Any provisions that by their nature should survive termination will remain effective.
27. GOVERNING LAW
These Terms will be interpreted according to applicable laws of the United States and, where appropriate, the laws applicable in the State of New Hampshire, without limiting mandatory consumer protections provided by applicable law.
28. CHANGES TO THE TERMS OF SERVICE
Nova Closet may update these Terms periodically to reflect changes in our business operations, merchandise, services, website features, store policies, or legal requirements.
Updated Terms may be posted through our website together with a revised “Last Updated” date.
Your continued use of Nova Closet after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by applicable law.
29. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other applicable policies made available through Nova Closet, constitute the terms governing your use of our online store.
If we do not enforce a particular provision on one occasion, that does not waive our right to enforce the provision in the future.
30. CONTACT NOVA CLOSET
For questions regarding these Terms of Service, an order, or another Nova Closet policy, please contact us at:
Nova Closet
4 Vale Ct
Amherst, NH 03031
United States
Phone: 260-402-1214
Email: JoshuaCloset1994@novaluxeeverlane.net